Data Center Operations Technician, Data Center Communities - Jobbird.com

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.

Responsibilities

Safety

• Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

Data Center Operations (DCO)

• Diagnosing hardware and network problems followed by physical repairs.
• Troubleshooting events within internal Service Level Agreements (SLAs).
• Performing root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment.
• On‑call rotation reaction to off‑duty emergency calls.

Qualifications

• High school equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Benefits

• A permanent contract with Amazon Web Services.
• Professional growth opportunities: chance to participate in various training courses and seminars offered by AWS and external partners.
• Amazon Employee Discount.
• Pension plan, life and disability insurance.
• 24/7 Employee Assistance Program (EAP) to help you navigate through work‑life experiences, and provide resources to support your and your family’s health and well‑being.
• Language course.
• Commuter benefits.
• An international working environment.

Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.