Data Centre Operations Manager - IT Enterprise Technology Platforms (all genders, full-time)

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role

You will lead a global Data Center Operations team of 10 professionals across multiple locations, ensuring reliable 24/7 operational support for 8 data centers worldwide. Based on‑site at our Darmstadt campus, you will drive operational excellence across both in‑house and colocation facilities. You are accountable for team performance and development, setting clear priorities, coaching direct reports, and creating psychological safety so risks surface early and continuous improvement thrives. You will own incident and escalation leadership, ensuring timely response and prevention of recurrence. Working closely with cross‑functional teams, you will remove operational blockers and support readiness for complex infrastructure changes. You will ensure adherence to procedures and compliance requirements while maintaining optimal resource levels to meet SLA commitments, providing stakeholders with transparent insights into trends, risks, and improvement plans.

Who You Are

• Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience in IT technology operations
• Proven people management experience leading direct reports in an operations or technology environment, with demonstrated ability to coach, develop, and performance‑manage distributed teams
• Experience managing in‑house or outsourced IT or Data Center operations services, including vendor management and service delivery oversight
• Ability to lead incident response under pressure, coordinate cross‑functional resolution, and communicate clearly with stakeholders at all levels
• Build trust through transparency, consistency, and fair, frequent feedback—using a guidance culture where Specific and Sincere Praise and timely course‑correction are part of the leadership responsibility
• Willingness to participate in an on‑call rotation supporting 24/7 global operations, including off‑hours incident response
• Ability to work on‑site daily at the Darmstadt campus
• Experience with DCIM tool (Cormant) and/or ADDM is a plus

What we offer

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!