Deal Desk Analyst - US West

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams.
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies.
• Solve customer satisfaction issues following execution of the deal.
• Actively negotiate deals directly with the customer as needed.
• Work cross-functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management.
• Function as point of contact and subject matter expert for Sales on deal pricing matters.
• Drive adherence to internal controls, protocols and business rules.

Who You Are

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement.
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company.
• Working knowledge of revenue recognition principles.
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues.
• Strong attention to detail, ability to multi-task, strong communication skills, and ability to work in a fast paced, high pressure environment.
• Strong quantitative skills and strong MS Word, Excel and PowerPoint skills.

Bonus Points

• Experience with Salesforce and CPQ.

Benefits and Growth

• Generous and competitive benefits package.
• New hire stock equity (RSUs) and employee stock purchase plan.
• Continuous career development and pathing opportunities.
• Product training to develop an in-depth understanding of our product and space.
• Best in breed onboarding.
• Internal mentor and buddy program cross-departmentally.
• Friendly and inclusive workplace culture.

The reasonably estimated yearly salary for this role at Datadog is: $68,000 — $100,000 USD.

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.

In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.