Digital Sales Specialist (m/f/x)

Stellenbeschreibung:

For our department E-Commerce within Airline Commercial, we are looking for a (an):

We are looking for a seasoned digital professional to serve as the strategic link between our E-commerce business unit and our cross‑functional teams, including IT, UX, DPO, Sales, and Marketing. In this role, you will take business ownership of digital initiatives, leading them through every stage of the lifecycle: from ideation and business case development, through RFP and vendor negotiation, to UX requirements definition and User Acceptance Testing.

This is a role for someone who combines commercial acumen with technical fluency: equally comfortable presenting to senior leadership and collaborating with development and design teams to bring products to life.

Main duties:

Execute, run and support the commercial online sales action plans, based on Insights from analytics & sales data. Contribute to the digital sales growth and results.
Support and realise the sales actions on E-Commerce side. Be the commercial key support for the Luxair & LuxairTours digital sales platforms.
Support and realise the Paid Ads (SEM) campaigns. Create, update and improve online contents (SEO) of the Luxair & LuxairTours websites and digital platforms.
Execute, run and support the digital CRM activities on E-Commerce side, with focus on personalisation & CRM customer targets.
Provide digital sales inputs for the social media platforms of Luxair & LuxairTours.
Prepare reports of online sales actions and activities. Contribute to the E-Commerce strategy & digital roadmaps.
Act as a backup for other E-Commerce Team members if necessary.

Required profile:

Minimum required criteria:

University degree in Business Administration, Media Studies or similar line of studies and/or proven experience in a similar position.
Have an experience in E-Commerce, digital sales, and/or digital CRM management.
Be familiar with current E-Commerce sales tools and platforms and demonstrate good statistical software skills.
Have a knowledge in project management.
Show very good communication skills in English, as well as skills in French and/or German (spoken and written).

Desired or to be acquired criteria:

Be able to identify E-Commerce potentials, make proposals and proactively support new initiatives in a fast‑paced work environment.
Develop good skills in all aspects of digital sales & E-Commerce technologies (campaign management, automation, SEO/SEM, CRM, Analytics, etc.)
Be able to work team-oriented and independently.
Show assertiveness and stress resistance.
Show a good spirit to synthesize, have good analytical and project management skills.
Have a notion of Luxemburgish and develop the deficient work language (French or German).