Director of Engineering – Enterprise Product

Stellenbeschreibung:

Set technical direction across US Ticketing, including architecture, system ownership, modernization, and platform boundaries
Lead the evolution of a mature, business-critical platform while balancing client commitments, delivery, reliability, scalability, and modernization
Contribute directly through code, prototypes, debugging, architecture reviews, technical designs, or documentation when useful
Pioneer AI-native engineering practices across design, development, testing, operations, and software understanding
Partner with Product and Design leadership to shape strategy
Develop understanding of clients and business and distinguish client-specific needs from durable platform opportunities
Participate in important client, sales, and implementation conversations when engineering context matters
Lead and develop Engineering Managers and senior technical leaders
Build the engineering organization by developing leaders, growing Staff+ talent, and evolving team structure
Create an engineering culture focused on ownership, technical debate, execution, and sustainable performance

Requirements

Experience leading multiple engineering teams and Engineering Managers in a complex software organization
Strong technical judgment and architectural depth for difficult system and platform decisions
Ability to contribute technically through architecture, technical writing, prototyping, debugging, and code
Hands-on experience with AI-assisted software development
Strong point of view on how AI changes engineering practices and the software development lifecycle
Experience evolving mature, business-critical systems while continuing to deliver customer value
Track record of creating technical strategy from ambiguous product and business problems
Experience partnering with senior Product and Design leaders and learning complex customer domains quickly
Experience developing Engineering Managers and Staff+ engineers
Strong cross-functional leadership, communication, ownership, and consequential decision-making with incomplete information
Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus

Core Competencies

Demonstrates strong technical leadership in evolving mature, business-critical platforms while fostering an engineering culture focused on ownership and sustainable performance. Proficient in AI-assisted software development and capable of shaping technical strategy in complex environments.