Director, Solutions Consultants

As Director of Solutions Consulting you lead and nurture a regional team of Solutions Consultants, aligning with regional sales success. You coach, train, and develop talent, guiding goals and ensuring skills stay ahead of product evolution. You shape solutioning for complex, enterprise SaaS deals and collaborate with cross-functional teams on GTM, pricing, and product-market fit. This role combines leadership with hands-on support in demos, RFPs, and strategic initiatives, enabling a customer-centric, high-impact sales motion. You influence the sales strategy and drive continuous improvement in a fast-evolving Unified-CXM platform.

• comprehensive benefits
• voluntary healthcare coverage where applicable
• paid time off
• mentoring program
• focus on personal well-being
• career growth opportunities

• Lead, coach and grow a regional team of Solutions Consultants across Contact Center, Marketing, Advertising, Social, Insights and AI
• Serve as primary contact for sales and SC leaders within divisions and allocate resources across regions
• Train team on value propositions, product demos, and RFPs; drive projects to enhance capabilities and offerings
• Collaborate with cross-functional teams on product-market fit, pricing, packaging, GTM plays, M&As
• Provide training and development, feedback, and goal setting; ensure industry-specific use cases and product updates are covered
• Provide technical/product-market-fit leadership to engineering and development teams; foster innovation and continuous improvement
• Advise on GTM strategy for complex software systems and facilitate design thinking workshops
• Deliver thought leadership and product positioning guidance to sales and business leaders in Sprinklr

• 10+ years of enterprise-scale experience in presales or solutions consulting
• 5+ years of presales management experience
• Proven customer-facing experience in an enterprise SaaS company
• Strong leadership and track record of developing high-performing teams
• Expertise in human-centric design workshops for customer-focused solutions
• Strong understanding of Customer Experience principles and practices
• Extensive experience in complex system design
• In-depth knowledge of enterprise marketing strategies and best practices
• Ability to present and communicate effectively to customers and teams
• Excellent written, communication, and presentation skills

• leadership
• communication
• presentation
• enterprise SaaS
• solutions consulting
• human-centric design