DMS / ECM Administrator – Application Support

Responsibilities

• Technical responsibility for our ELO ECM platform: administration, operation and continuous enhancement of our ELO environment
• Project work in the ECM domain: planning and implementation of projects for the introduction and further development of ECM solutions as well as the digitization of document-based business processes
• Workflow and structure design: design, optimization and maintenance of folder/file structures, workflows and authorization concepts
• System integration: technical integration of the ECM system with ERP, EDI and other business applications
• Database and interface support: assistance with database queries (e.g. SQL) and ensuring stable data flows between systems
• Governance & compliance: implementation and assurance of archiving, data protection and compliance requirements (e.g. GoBD, GDPR)
• Stable system operations: ensuring high-performance system operations including 2nd/3rd level support
• Cross-system collaboration: active participation in IT projects with interfaces to ERP, EDI and other business applications

Requirements

• Degree in Computer Science, training as an IT specialist (Fachinformatiker) or an equivalent qualification
• Solid experience with ECM/DMS systems, ideally ELO ECM
• Experience in administering ECM systems as well as configuring workflows and authorization concepts
• Good knowledge of MSSQL and experience with SQL queries and data analysis
• Understanding of system integrations and interfaces (e.g. ERP, EDI, specialist systems)
• Experience in analyzing and digitizing document-based business processes
• Structured and independent working style with strong technical problem-solving skills
• Strong communication skills and the ability to act as a liaison between IT and business departments
• Willingness to participate in cross-system project work involving ERP, EDI and other business applications
• Excellent German and good English language skills