Energy Customer Success, Portfolio Growth Manager

Responsibilities

• Responsibility for the development of customers and their energy portfolios.
• Ensuring that individual assets become scalable, commercially successful hybrid power plants and that existing customers are continuously developed.
• Rapid activation of new customers: 85% of all new customers start actively marketing their energy assets within 8 weeks of signing the contract.
• Growth within the existing customer portfolio: 40% of existing customers expand their energy portfolio annually with additional assets or new energy products.
• Building and expanding energy portfolios: at least 20 new assets (PV, green energy storage, HPC (High-Power Charging)) are integrated into existing customer portfolios each quarter.
• Active development of customer relationships: at least 10 structured portfolio reviews per month with customers to identify growth and optimization potential.
• Continuous growth of the energy portfolio: the actively marketed customer portfolio (MW) steadily increases through new assets, storage, and hybrid power plants.

Qualifications

• Passionate about not just supporting customers, but actively developing them and taking their energy portfolios to the next level.
• Identify additional potential for customers—through new assets, green energy storage, hybrid power plants, or optimized marketing strategies.
• Stay focused while managing multiple customers, projects, and new energy products in parallel.
• Enjoy analyzing energy portfolios and deriving concrete growth strategies from those analyses.
• Think in terms of growth, revenues, and long-term partnerships rather than support tickets.
• Convey an entrepreneurial mindset and proactively drive topics forward instead of waiting for instructions.
• Excel in communication with customers—speak the language of the energy sector fluently and explain complex topics clearly.
• Strong affinity for data, markets, and systems; use them to make well-founded decisions.
• Experience in the energy sector, e.g., in power trading, direct marketing, energy sales, storage or PV projects, charging infrastructure, or energy services.
• Hold a degree or vocational qualification in energy economics, industrial engineering, electrical engineering, business administration, or a comparable qualification.

Core Competencies

Demonstrates expertise in developing and optimizing energy portfolios, with a strong focus on customer relationship management and growth strategies in the energy sector. Proficient in analyzing data and market trends to drive the integration of new energy assets and products.