Engagement Manager (Services Sales)

In this role you drive professional services adoption and revenue by scoping, negotiating, and closing engagements for MongoDB. You lead cross-functional efforts with Sales, PS, and Customer Success to translate client needs into scoped projects and deliverables. You’ll manage the PS pipeline, articulate business value, and mentor colleagues while shaping repeatable assets. Join a mission-driven team that accelerates digital transformation for enterprise customers using MongoDB technologies.

• fertility assistance
• generous parental leave policy
• disability accommodations in hiring/interview process
• wellbeing and supportive culture
• employee affinity groups
• equal opportunities employer

• Scope, negotiate, and close Professional Services opportunities to accelerate adoption of MongoDB
• Translate customer use-cases into scoped projects and statements of work (SOWs)
• Develop account strategies with sales to drive adoption, growth, and utilization of MongoDB
• Own deals from inception to closure and manage the regional PS pipeline (bookings, forecasts)
• Articulate business value of services and address delivery risks and challenges
• Collaborate with practice team to create repeatable assets (estimates, proposals, templates, case studies)
• Coordinate with delivery teams to ensure project scope and customer expectations are met
• Mentor team members and share best practices
• Demonstrate situational awareness in group settings
• Travel for key engagements and team offsites

• BS in Computer Science, Mathematics, Engineering, or equivalent experience
• At least 5 years in selling Professional Services or technology solutions at an enterprise software company
• Experience as architect, consultant, project manager, or PS manager
• Experience selling professional services internally
• Quota-bearing PS bookings experience
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Experience with SDLC and methodologies (Agile, Waterfall)
• Knowledge of software architecture across cloud and on-prem (AWS, GCP, Kubernetes, OpenShift)
• Ability to build and execute complex account strategies and sales plays
• Ability to scope and estimate projects
• Strong presentation skills to demonstrate value of services
• Willingness to travel for engagements
• Fluency in French and English

• collaboration within cross-functional teams
• strong presentation and storytelling
• proactive mentoring
• Databases knowledge (RDBMS, SQL, NoSQL)
• Software lifecycle and development methodologies (Agile, Waterfall)
• Cloud and on-premise architectures (AWS, GCP, Kubernetes, OpenShift)