Engine Health Analyst – Aircraft Engines

Role Overview

• In this role, you will be tasked with a mixture of client technical support and engine performance analysis and system validation.
• We are looking for aviation enthusiasts with a deep understanding of turbomachinery operation and a desire to help our customers optimize their engine maintenance by providing maintenance recommendations based on the analysis of gas path performance data.
• The most successful people are passionate about investigating suspicious performance trends and shifts to understand their cause.
• They bring a concierge approach to customer care, with accelerated understanding for business data, database management, and system functionality validation.
• As an EHM Analyst you get the chance to apply your wealth of aviation knowledge in a new and unique format.
• Analysis of gas path performance data to identify premature engine deterioration and recommend maintenance in accordance with OEM‑approved instructions for continued airworthiness.
• Provide customers and other departments with technical support regarding engine performance.
• Recommend system improvements and validate new features.
• Provide support to develop new product and services.
• Maintain a record of customer communications.
• Maintain knowledge of applicable OEM and engine model maintenance program requirements.

Requirements

• Bachelor’s degree in Mechanical Engineering or equivalent aviation maintenance (A&P/AMT License) or related field
• (2) years related aircraft maintenance experience is preferred
• Related aircraft maintenance or manufacturing experience acceptable.
• Strong Customer Service experience a must
• Ability to analyze and interpret large data sets.
• Excellent computer skills
• Some travel may be required.

Hard Skills

• engine performance analysis
• gas path performance data analysis
• database management
• system functionality validation
• maintenance recommendations
• engine maintenance
• data interpretation
• system improvements
• product development support
• aircraft maintenance

Soft Skills

• customer service
• investigative skills
• concierge approach
• communication
• problem-solving
• attention to detail
• analytical thinking
• team collaboration
• adaptability
• passion for aviation

Certifications & Qualifications

• Bachelor’s degree in Mechanical Engineering
• A&P License
• AMT License

Tools & Technologies

• OEM maintenance programs
• data analysis tools
• communication software
• performance monitoring systems
• customer relationship management (CRM) systems
• technical support platforms
• database software
• reporting tools
• aviation maintenance software
• engine monitoring systems