Engineering Manager, Program Services

Engineering Manager (AI): Leading a team of full-stack engineers to develop agentic AI-powered tools for card program management with an accent on automating dispute resolution, fraud monitoring, and compliance. Focus on building technical vision for agentic systems, driving execution, and scaling high-performance engineering teams within the fintech domain.

Location: Must be based in the US ; NYC-based employees work from the SoHo office 3 days a week.

Salary: $169,000 - $265,000 (US)

Company

Lithic is a modern card issuing and processing platform providing developer-friendly APIs to build and scale financial programs.

What you will do

• Lead and manage a team of full-stack engineers, overseeing performance, career growth, and team health.
• Own the technical roadmap for agentic program management, replacing manual workflows with AI agents.
• Partner with product and design teams to identify automation opportunities and ship high-impact tools.
• Drive engineering velocity and maintain a high bar for code quality and operational excellence.
• Build and reinforce engineering best practices and processes.
• Recruit and retain top engineering talent to support organizational growth.

Requirements

• Experience managing software engineering teams and delivering complex products in fast-moving environments.
• Technical background in shipping full-stack products with the ability to discuss architecture and tradeoffs.
• Demonstrated interest in building agentic systems and applying LLMs to regulated financial workflows.
• Excellent communication skills for cross-functional collaboration with product and business stakeholders.
• Ability to balance development speed with long‑term quality and operational reliability.

Nice to have

• Familiarity with modern web stacks including TypeScript, Node/Express, and frontend frameworks like Vue or React.

Culture & Benefits

• Comprehensive health, vision, and dental insurance with HSA matching.
• 401(k) retirement plan with company match.
• Unlimited PTO and 12-weeks fully paid parental leave.
• 4-Week Fully Paid Sabbatical at 5-year anniversary.
• Work from anywhere in the world for 4 weeks each year.
• Commuter benefits and catered lunches for NYC-based staff.