Enterprise Account Executive - Customer Experience - Pre IPO - AI automation - 180K - 220K OTE

A global enterprise software company operating at the forefront of AI-driven customer experience and automation technology. The business has evolved beyond traditional contact centre solutions into a broader enterprise automation platform, enabling organisations to automate workflows across voice, chat, email, messaging, and wider customer operations.

Backed by strong international growth and recognised as a market leader within its category, the company has invested heavily into the DACH market over recent years through local infrastructure, compliance, enablement, and enterprise go-to-market expansion. The culture combines strong technical product DNA with a sustainable and long-term growth mindset, avoiding aggressive “hire and fire” hypergrowth approaches while continuing to scale internationally.

This is a high-impact enterprise sales role focused on driving strategic growth across the DACH region for a globally recognised AI and customer experience technology company. You will manage a portfolio of named enterprise accounts, owning the full commercial lifecycle from new logo acquisition through to expansion and strategic account development.

The role combines complex enterprise selling with a strong AI and automation focus, giving you the opportunity to position transformative technology solutions at C-level within some of the region’s most recognisable brands. With a greenfield territory, significant autonomy, and increasing investment in the DACH market, this is an opportunity to become a key contributor in one of the fastest-growing areas of enterprise software sales.

Team Structure

Reporting into Enterprise Sales leadership for DACH alongside a growing regional enterprise sales team, SDRs, pre-sales, partner management, customer success, and broader EMEA solutions engineering support.

Key Collaboration

Enterprise leadership, Solutions Engineering, Marketing, Customer Success, Partners, and AI consulting stakeholders.

Responsibilities

• Drive full-cycle enterprise sales across strategic DACH accounts
• Own both new business acquisition and expansion revenue opportunities
• Build and manage pipeline generation through outbound prospecting, partners, marketing, and events
• Navigate complex enterprise sales cycles involving multiple stakeholders, procurement, legal, and technical evaluation processes
• Position AI and automation solutions within broader digital transformation initiatives
• Lead strategic customer conversations with senior enterprise stakeholders and C-level executives
• Manage long-term enterprise account development with a land-and-expand sales approach
• Collaborate cross-functionally with pre-sales, implementation, and customer success teams to drive successful outcomes

Requirements

• 4+ years of B2B SaaS closing experience within mid-market or enterprise sales
• Experience managing complex enterprise sales cycles with multiple stakeholders
• Proven track record handling 6-figure enterprise deals and RFP-driven processes
• Strong prospecting mentality with willingness to self-generate pipeline opportunities
• Experience selling to senior enterprise decision-makers and C-level stakeholders
• Fluent in German and English communication skills
• Energetic, coachable, and commercially driven mindset

Nice-to-Haves

• Experience within CX, CCaaS, CRM, automation, or AI-related software environments
• Exposure to enterprise transformation or automation initiatives

Commission Structure

Commission Structure: Flexible split depending on experience level, including uncapped accelerators and additional upside opportunities linked to strategic product revenue.