EU Customer Success Lead — Growth, Retention & Renewals

ElevenLabs is seeking a Customer Success Lead to guide a regional team across Western Europe, delivering measurable post‑sales value and ensuring strong customer outcomes. You will coach senior CS professionals, manage priority accounts, and drive renewal and expansion strategies in a fast‑growing AI platform company.

The role emphasizes strategic leadership, collaboration with cross‑functional teams, and building scalable processes to support growth and customer satisfaction across Europe.