EV-Program Manager- Order-to-Delivery Systems

• Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations.
• Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
• Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives.
• Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities. - Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
• Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans.
• Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
• Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction.
• Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.

Job Requirements

• Experience in program management, product operations, business systems, digital transformation, delivery operations or a similar cross-functional role.
• Experience in automotive, EV, mobility, leasing, banking, logistics, retail or another complex operational environment.
• Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes.
• Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
• Good understanding of APIs, data flows, system integrations, workflow automation and business process design.
• Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
• Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact.
• Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
• Fluent English; additional European languages are an advantage

Xiaomi EV is a core strategic business of the Xiaomi Group. Xiaomi EV is centered on the “Human × Car × Home” all-scenario ecosystem strategy. We are committed to building technologically advanced, intelligently connected, and high-quality electric vehicles.

• Market Leadership: The Xiaomi SU7 delivery volumes crossed the threshold of 300,000 deliveries within 15 months, and the the high-performance SUV Xiaomi YU7 confirmed over 200,000 pre-orders with deposits within just 3 minutes of its launching.

Xiaomi EV’s overseas business is advancing steadily, with global market deployment scheduled for 2027, starting with Europe.