Field Technician C

Stellenbeschreibung:

Provide technical support for FAA programs and systems including FTI, MS, ADS-B, DCNS, WMSS, and other Field Services programs
Install, repair, configure, test, and perform preventive maintenance on equipment at customers’ remote locations
Provide scheduled and on-call field support at customer locations within the assigned area
Travel to remote sites outside the assigned area when needed to support FAA customer needs
Read, understand, and follow equipment drawings and task orders
Document work performed and events at customer locations
Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues
Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle
Prepare for assigned tasks before dispatch
Follow L3Harris and program-specific policies and procedures with the supervisor/ASL

Requirements

High School Diploma/equivalent and a minimum of 6 years of prior relevant experience; OR 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior relevant experience
Possess and maintain a valid Driver’s License and a satisfactory driving record
Ability to obtain and maintain a FAA Public Trust Clearance
Ability to obtain and maintain active FAA Security Clearance
Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of base location; may travel outside assigned region
Ability to work from home in an on-call status
Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
Ability to lift items up to 32 lbs. and use ladders and step stools to reach approximately 10 feet
Ability to read, understand, and follow equipment drawings and task orders
Good administrative skills, including note-taking and documentation
Excellent customer service skills
Ability to work in a high-stress and high-visibility environment
Good working knowledge of cable connectors including RJ-11, RJ-45, DB-25, V.35, and RS-449
Excellent working knowledge of fiber; working knowledge of multiplexes, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice/data applications
Good working knowledge of AC/DC power testing, including 3-phase AC, and 24VDC/48VDC power supplies
Experience with network and circuit testing using T1, DS3, BERT, and analog VG testing within Bellcore standards
Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, and Para-scope or equivalent T1/DS3 test sets
IP-based knowledge and experience configuring routers and switches
Experience installing equipment racks
Preferred: Network+, CCNA, CCNP, CCNA Wireless, A+

Core Competencies

Demonstrates expertise in providing technical support for FAA programs and systems, including installation, repair, and maintenance of equipment. Proficient in network testing, documentation, and customer service in high-stress environments.