Head of Finance & Operations

Help us scale a leading care-tech platform in Germany, and take on a pivotal role in our mission to build the world's best care service.

We are Hemby, an impact startup on a mission to reinvent home care. Our tech platform lets us offer Alltagshilfe as an on-demand service — matching customers with a personal helper in their neighborhood, on demand.

Are you a hands‑on leader who thrives in dynamic environments? Do you excel at building operational and financial processes from the ground up? We're looking for someone to take our operations and finance function to the next level and lead the team as we expand nationwide.

About us

Hemby has built a tech platform that’s redefining home care — combining speed, personalization, and quality. We are an officially licensed Alltagshilfe and Pflegedienst provider, eligible for public funding through the Pflegekasse, which lets us place a dedicated carer with a customer within hours instead of days or weeks.

Our customers and carers love our model — reflected in a 90 NPS and a 4.8/5 visit score across more than 250,000 hours of visits delivered.

Hemby is an award‑winning, venture‑capital‑backed company with a globally ambitious team. We currently operate in Finland, Germany, and the UK. In Germany we’re currently active in Berlin, Hamburg, NRW, Stuttgart, and Nürnberg, with the goal of offering our service nationwide.

Your responsibilities

As Head of Operations & Finance, you’ll hold overall responsibility for finance, payroll, and accounting, as well as our operations team.

• Finance: Own and oversee the entire finance function — monthly billing with the Pflegekassen, accounting, and the payroll cycle for our 300+ helpers nationwide. Lead the day‑to‑day operations of the function while constantly automating and improving processes.
  
• Ops team leadership: Lead and grow the operations team. Direct reports include a Finance Associate and Ops Managers who manage the helper and customer side of the business.
  
• Operational excellence: Thrive on problem‑solving and drive initiatives that increase the productivity of our operations.
  
• Service quality: Help us deliver excellent service to both customers and helpers, continuously evolving our processes based on feedback.
  

Requirements

What we’re looking for

• 5+ years of experience in an operations and/or finance leadership role in a fast‑paced environment
  
• A genuine love for finance and process work — you enjoy getting into the details, and you get real satisfaction from making a process better, cleaner, or more automated, even when it’s a mundane task
  
• Familiarity with accounting, billing, and payroll, and tools like DATEV and sevDesk
  
• Strong analytical and problem‑solving skills paired with a proactive, hands‑on mindset — you want to build from scratch and "do," not just manage others; hands‑on now, strategic later
  
• Fluent communication in both English and German
  
• A self‑starter who thrives in a dynamic, rapidly changing environment, with a high sense of ownership, strong work ethic, and an entrepreneurial mindset
  
• Comfortable operating in a highly regulated sector (care)
  
• Passion for making home care better and more modern
  
• Ownership: Be a key part of the German management team and experience a company in its scaling phase firsthand.
  
• Impact: Help improve the daily lives of thousands of seniors.
  
• Development: Get exposure to a broad range of topics, take on real responsibility, and work with an ambitious team.
  
• Good vibes: A great team and an office in the heart of Berlin‑Mitte.
  
• Competitive compensation: Monthly salary + equity. Benefits like Urban Sports Club or a public transport allowance.
  

Contact persons

Vanessa Kirchner, Germany General Manager