Head of Technical Support & AI Transformation

Dormont Manufacturing Co in Germany is looking for a leader in Technical Support to define and drive the vision for the department. This role requires aligning support strategies with company goals while enhancing service delivery and operational efficiency.

The ideal candidate will have over 12 years of experience, including 5 years in a leadership role, with a strong background in AI-driven tools and strategic execution. This role offers the opportunity to significantly influence customer interactions and deliver exceptional support.