HR Operations Specialist at Sephora

Apply for HR Operations Specialist at Sephora in Düsseldorf, NW, DE. This full‑time onsite position offers opportunities for career growth.

Responsibilities

• Compensation & Benefits: Assist the HR Director in designing and overseeing the implementation of compensation and benefits programs, including monitoring retail salary structures, annual salary reviews, benefits administration processes, and policy alignment with strategic objectives. Support the annual individual compensation review process, monitor local market evolution and competitiveness, manage payroll compensation changes with external providers, and assist in budgeting for compensation and benefits.
• Fleet Management: (No specific duties listed; assumed to include oversight of company vehicle and related procurement processes.)
• HR Admin, Controlling & Analytics: Oversee HR controlling and analytics, monitor key HR metrics, provide insights for strategic decision‑making, track headcount and costs, support HQ and retail payroll budget KPIs, prepare annual and monthly LVMH reports, and conduct cost analysis to evaluate financial impact of proposed changes.
• Develop detailed analytics that support program effectiveness and execute precise data management processes to maintain highest quality standards.
• Support the HR team with administration tasks such as processing contracts and other documents and act as the HRIS super‑user.
• HR Service Provider Management: Ensure service level agreements with Sephora’s service providers are set and regularly reviewed, maintaining compliance with the indirect purchasing policy.
• HR Processes & Governance: Review and improve current HR processes to increase reliability and data integrity in close collaboration with the HR team, while maintaining ethical standards.
• Transparency and Fairness: Ensure compensation and benefits processes are transparent and perceived as fair by employees, fostering trust and engagement.
• Ethical Decision‑Making: Guide ethical decision‑making in all aspects of compensation and benefits, particularly when dealing with individual cases or policy exceptions.
• Health & Safety: Actively participate in the DENS Health & Safety organization.

Qualifications

• Extensive experience in Compensation & Benefits and/or HR operations within a large matrix organization, ideally in retail, hospitality, or service industry.
• Deep expertise in compensation practices, market trends, and regulatory requirements.
• Excellent communication and presentation skills, with the ability to simplify and convey complex information.
• Ability to build relationships across the business at all levels.
• Expertise in HR processes and data management with exceptional attention to detail.
• Hands‑on experience with HRIS.
• Analytic thinking and KPI‑driven mindset.
• Proactive, empathetic, and good knowledge of MS Office, especially Excel and PowerPoint.
• Willingness to travel.
• Fluent in German and English is a must; French and/or any Scandinavian language is a plus.

Sephora is committed to diversity and inclusion and provides a supportive work environment.