HR SSC

Jingdong International Middle East FZEDüsseldorf

Stellenbeschreibung:

Process Optimization & Standardization
Conduct in-depth analysis of HR operational needs to streamline processes for social security, provident fund, onboarding/offboarding, and transfers. Develop standardized operating procedures and transition from localized to centralized shared service delivery, enhancing efficiency and consistency in HR management.
Service Delivery & Quality Assurance
Oversee SSC operations, ensuring seamless execution of social security, provident fund administration, billing, and policy compliance. Collaborate with external social security agencies to resolve issues, implement quality audits, and refine service delivery to boost employee satisfaction.
Data Analytics & Strategic Insights
Monitor and analyze HR data (social security, provident fund) to inform management decisions. Manage and interpret the social security and provident fund data to uncover insights that drive HR strategy refinement and innovation.
System Implementation & Digital Transformation
Lead HR system development by assessing business requirements and designing solutions. Track project timelines to ensure on-time deployment. Stay abreast of industry trends to iteratively enhance system functionality, advancing HR service digitization.
Team Development & Stakeholder Collaboration
Build a high-performing HR service team through targeted capability development. Establish partnerships with external entities (embassies, consular officies, immigration authorities) and coordinate with internal teams/third-party vendors to facilitate visa processing, cross-border assignments, and related matters.

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