Information Management Analyst II

Responsibilities

• Collect and analyze program data, capture and share lessons learned and best practices for specific projects to facilitate improvements in decision‑making and contribute to the ICT4D learning agenda.
• Function as a technical product lead of the Humanitarian Response IM platform, ensuring effective administration, adherence to the correct security posture, and application of standard operating procedures.
• Act as advisor on the humanitarian response IM platform contributing to adoption scale, in close partnership with key stakeholders.
• Support research and analysis of core ICT4D technologies to help drive appropriate innovation, scaling, and rolling out of new releases in accordance with existing standards.
• Implement the operationalization and decommissioning of new and existing platforms respectively in the ICT4D Technology Portfolio in accordance with existing standards.
• Contribute to capacity strengthening and learning initiatives in ICT4D for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting training and workshops, convening a community of practice, and coaching.
• Support monitoring and analysis of the Humanitarian Response platform and other related key ICT4D platforms for identifying new scale opportunities and establishing product roadmaps.

Requirements

• Bachelor’s degree in information systems, engineering, or IT related field or equivalent experience.
• Minimum 5 years of experience in administration, maintenance development, designing and operationalization of software systems.
• Experience training both technical and non‑technical stakeholders on system lifecycle, best practices, system enhancements and maintenance cycles.
• Demonstrated experience leveraging digital technologies in international development, humanitarian and/or low resource contexts.