Ingenieur Technical Support / Wind Energy (m/f/d)

What do our customers expect from their technology solutions? The next level! That is what our team at FERCHAU succeeds in doing day after day. We are looking for you: As someone ambitious who, like us, wants to take technology to the next level. We are involved in exciting projects for well-known plant engineering customers and convince us day after day with your well-founded expertise and professional knowledge. As an experienced professional, you will support your colleagues with your many years of knowledge, experience and expertise.

Ingenieur Technical Support / Wind Energy (m/f/d)

Your area of responsibility

• Investigation of complex technical issues in wind turbine systems, including electrical, mechanical and control components
• Coordination of troubleshooting between field teams, engineering and customers using tools such as SAP and Jira
• Lead root-cause analyses with methods like FMEA or 8D-Report to identify solutions for recurring failures
• Development and revision of work instructions, troubleshooting guides and technical documentation with MS Office and document management systems
• Evaluation and implementation of retrofit measures in operational wind parks based on system data analysis
• Interface function between engineering design teams and service operations for solution transfer into field application
• Adaptation and optimization of designs for safe, reliable, economic operation
• Validation of prototypes during initial rollout phases in collaboration with field technicians onsite or offshore
• Management of spare parts needs identification; coordination with logistics for tooling requirements via ERP systems
• Support continuous improvement initiatives such as Lean projects; promote compliance with LV/HV procedures and Wind Turbine Safety Rules

These are your prospects for the future

• Permanent employment contract
• Service anniversary, marriage or birth benefits
• Flexible working hours, thanks to flexitime
• Flexibility with a mobile working option (depending on the customer company)
• We offer special leave, nursery school allowances, long service benefits and more over and above the recommendations of the Federal Employers Association of Personnel Service Providers
• Service anniversary, marriage or birth benefits
• Save money with discounts, including savings on travel, electronics or cars
• Network and just have fun at team events, Christmas festivities or summer parties
• A wide range of training courses

Das bringst du mit

• Completed degree in electrical engineering, mechatronics or comparable technical qualification
• Knowledge in reading/evaluating electrical schematics; practical experience assessing switch cabinets
• Experience in technical support, maintenance or troubleshooting complex machinery—wind industry preferred
• Familiarity with root cause analysis methods (FMEA/8D), preventive/corrective maintenance practices
• Offshore wind maintenance experience desirable; GWO certification advantageous
• Proficiency creating/reviewing technical documents/manuals following ISO standards
• Practical experience within Germany or Europe required; willingness to travel internationally/offshore as needed
• Knowledge of international collaboration, Proficient English language knowledge required (French/Spanish is an advantage)

Unser Team lebt von Vielfalt, von Expert:innen, die ihre unterschiedlichen Stärken für die gemeinsamen Ziele einbringen möchten.