Inside Sales Manager

Location: Onsite | Full-Time
Industry: Commercial Plumbing / HVAC Supply
Position Type: Full-Time
Location: Evansville, IN

About Us

For over 100 years, we have been a trusted, family-owned regional wholesaler and distributor.
With 13 branches and 5 specialized divisions: including Plumbing, HVAC, Fire Protection, PVF, and Hydronics, we have built our legacy on industry resilience, stability, and deep-rooted relationships.

We work hard, have fun, and work to maintain a people-first environment.
If you’re looking for a stable, essential business where your voice is heard and your growth is supported, you’ve found it.

We are seeking an experienced, leadership-minded Inside Sales Manager to steer our inside sales and counter operations in Evansville. This isn't just a desk job for a generic salesperson; we need a true industry expert and culture setter who can lead a highly dedicated, tenured team.

This role is being created to optimize our operations as a legendary 40-year manager prepares for retirement. For the right candidate, this position offers excellent runway and career progression, with the long-term potential to transition into a Branch Manager role.

Key Responsibilities

• Team Leadership & Development:
  - Directly manage and mentor a team of 4 Inside Sales Professionals, 1 Administrator, and 3 Counter Sales Professionals.
  - Conduct one-on-ones, drive performance reviews, and focus heavily on delegating and developing the next generation of leaders.

• Operations & Quoting:
  - Oversee daily quoting processes for commercial and residential plumbing/mechanical contractors, ensuring speed and accuracy.

• Escalation Point:
  - Act as the natural problem-solver and escalation point for contractor and vendor issues, freeing up executive branch leadership.

• Silo Busting:
  - Build strong bridges between the sales team and warehouse operations to ensure we never over-promise what operations cannot deliver.

• Financial & Metric Management:
  - Utilize the branch scoreboard to track metrics like sales volume, year-over-year growth, and gross margin dollars.
  - Exercise financial acumen regarding vendor negotiations, strategic pricing decisions, and inventory holding choices.

• Culture Setting:
  - Foster an open-minded, continuous learning environment.
  - Help the branch adopt new corporate growth strategies and innovative business development ideas.

• Perform all other duties as assigned.

What We're Looking For

• Deep Industry Experience:
  - You must speak the language of wholesale distribution, commercial/residential plumbing, mechanical systems, or HVAC.
  - Experienced service plumbers or technicians with strong commercial/sales aptitude are highly encouraged to apply. We need an industry professional, not just a salesperson.

• Proven Leadership:
  - Ability to walk in your team's shoes, earn the respect of a highly tenured workforce, and lead by setting the pace.

• High-Volume Multitasker:
  - Someone who thrives when multiple things are coming at them at once and doesn't get easily overwhelmed by shifting priorities.

• Decisiveness & Financial Acumen:
  - Comfortable making and justifying quick pricing decisions while keeping profitability margins in mind.

• Local or Willing to Relocate:
  - Strong preference for local Evansville candidates or those with a genuine desire to relocate to the Evansville, IN area.

Why Join Us?

We're committed to investing in our employees and creating an environment where people can build meaningful, long-term careers. When you join our team, you'll enjoy:

• Long-term career advancement opportunities with room to grow and develop professionally.

• Stability and security with a well-established company that has a strong reputation and market presence.

• A supportive, values-driven culture where teamwork, respect, and integrity are at the center of everything we do.

Compensation, Benefits & Perks

We offer a stable, reliable environment with highly competitive compensation packages.

Base Salary: $80,000+ (There is flexibility here - this is commensurate with experience)
Performance Bonus: Tiered KPI bonus structure (based on sales, margins, and scoreboard metrics)

We offer a competitive benefits package designed to support your health, financial well-being, and work-life balance:

• 401(k) Retirement Plan : Company matches 50% of contributions up to 8%

• Medical, Dental & Vision Insurance : Comprehensive coverage options for you and your family

• Short-Term & Long-Term Disability Insurance : Company-paid coverage after one year of employment

• Life Insurance : Company-paid policy equal to 2x your annual salary

• Paid Time Off : Generous vacation and sick leave, plus 10 paid holidays

• Volunteer Day : One fully paid day each year to support a cause that's meaningful to you

If you are a driven leader ready to for a role within a stable and respected organization, we encourage you to apply.

Thrive is an Equal Opportunity Employer.