Inside Sales Specialist – Manufacturing Technology

Responsibilities

• Own the end-to-end sales engagement for Hybrid's Machine customers by converting inbound interest and proactive outreach into high-margin growth across software, training, system upgrades, and consumables.
• Serve as a trusted technical advisor, leveraging knowledge of DED technologies across multiple OEM platforms to guide customers toward optimal hardware and service solutions.
• Translate complex needs into accurate quotes and manage the entire opportunity lifecycle from work order to execution.
• Identify strategic upselling opportunities and collaborate closely with outside sales, service teams, and vendor partners to ensure a seamless customer experience.
• Act as a CRM power user, maintaining impeccable data discipline to ensure organizational visibility and forecasting accuracy.

Requirements

• Some technical expertise: An understanding of CNC manufacturing, welding, or DED (Direct Energy Deposition) technology.
• Sales Acumen: 3+ years of experience in inside and/or outside sales, ideally within a manufacturing environment.
• Digital Proficiency: Advanced skills in CRM systems, Microsoft Office (Excel/PowerPoint), and ERP/quoting tools.
• Solution-Oriented Mindset: You don’t just take orders; you solve problems. You’re proactive, detail-oriented, and able to manage multiple high-priority projects at once.
• Communication Skills: The ability to explain complex hardware and software options clearly to a diverse range of stakeholders.