Intercom: Customer Support Specialist

Overview

Location: Remote

Intercom is growing its customer support team to provide world-class support to our global customer base. You’ll be the first point of contact for our customers and help resolve complex product issues.

Responsibilities

• You’ll be the first point of contact for our customers and help resolve complex product issues.

Qualifications

• 2+ years of customer support experience, ideally in SaaS
• Excellent written and verbal communication skills
• Empathy-driven approach to problem solving