IT Infrastructure Manager

A long-established, global business is looking for an IT Infrastructure Manager to lead its Cloud & Data Center Operations team. The role carries full accountability for availability, performance, and service quality across the platform estate, with direct influence over how cloud and data center operating models are developed, standardised, and automated.

The role:

• Ensure stable, secure and cost-effective operation of cloud and data center platforms.
• Own SLA and KPI performance across platform services.
• Manage backup, recovery, high availability and business continuity.
• Lead capacity planning and lifecycle management.
• Manage external cloud, hosting and data center providers.
• Oversee incident, problem, change and capacity management.
• Support infrastructure and transformation projects, including build-to-run transitions.
• Ensure security, compliance and governance across the platform.
• Work closely with Information Security, IT Architecture and Application Management, with input into how team roles, processes and skills evolve.

What you'll need:

• Several years' experience in IT infrastructure, cloud operations or data center operations.
• Experience leading and developing teams, ideally in an international environment.
• Solid knowledge of modern cloud platforms (Azure, AWS).
• Strong knowledge of virtualisation, compute, storage, backup, recovery and platform operations.
• Experience operating hybrid infrastructure and managing hosting, data center and cloud provider relationships.
• Knowledge of business continuity, high availability and disaster recovery.
• Good knowledge of ITSM processes (ITIL).
• Experience in infrastructure and transformation projects.
• Fluent German and English, spoken and written.