IT Project Lead

Lead the planning, coordination, and execution of a technology implementation or change initiative. The role brings structure to technical delivery, creates visibility of progress and risk, and keeps business outcomes, technology decisions, and release readiness aligned.

Key Responsibilities

• Shape and maintain the delivery plan for an IT implementation, covering scope, milestones, work packages, owners, dependencies, and delivery readiness.
• Coordinate technical teams, business representatives, product or platform teams, and delivery partners through the full implementation lifecycle.
• Translate business priorities into clear technical delivery actions, ensuring requirements, design decisions, testing, and deployment activities remain connected.
• Run core project controls: RAID log, decision log, plan-on-a-page, budget and forecast tracking, action management, and regular status reporting.
• Manage technical delivery risks and dependencies, including integration, data, environment, security, quality, and release risks.
• Facilitate effective governance and working sessions, driving decisions, accountability, and prompt escalation where delivery is at risk.
• Coordinate test, cutover, release, and handover readiness with appropriate operational and support stakeholders.
• Promote pragmatic use of AI-enabled planning, analysis, and documentation tools while ensuring outputs are reviewed and handled securely.

Success in the Role

• A delivery plan with named owners, realistic milestones, and clear visibility of the critical path.
• Consistent status, risk, decision, budget, and dependency reporting that enables timely intervention.
• A controlled implementation and release process with clear readiness criteria and stakeholder alignment.

Essential Experience & Skills

• At least 5 years of experience as an IT Project Lead, Technical Project Manager, Delivery Lead, or equivalent role.
• Strong track record delivering technology implementations involving applications, platforms, cloud services, integrations, data, automation, or digital products.
• Practical AI literacy and an ability to understand the implementation considerations of AI, data, and automation capabilities.
• Sound knowledge of the software delivery lifecycle, including requirements, design, build, test, release, and transition to support.
• Excellent project-management discipline across plans, risks, dependencies, budgets, governance, and stakeholder reporting.
• Ability to facilitate alignment between technical specialists and non-technical stakeholders.
• A proactive, accountable style with the confidence to seek support and escalat e early when needed.
• Fluent English, written and spoken.
• Formal project-management or Agile qualification, such as PRINCE2, PMP, Scrum, or equivalent.
• Experience in employee, HR, customer, finance, or other enterprise business-system implementations.
• Experience working with system integrators, SaaS vendors, or distributed delivery teams.

Ways of Working

• Structured, proactive, and outcome-oriented, with sound judgement in ambiguous or fast-moving situations.
• A trusted collaborator who can constructively challenge, build alignment, and elevate early when decisions or support are needed.
• Clear and credible communicator with both delivery teams and senior stakeholders.
• Committed to continuous improvement, transparent ways of working, and responsible use of AI-enabled tools.

Fluent English, written and spoken; additional language capability is welcome but not required.