IT Specialist (m/f/d) Workplace Management

Your mission

Checkmk is growing rapidly. To ensure our teams can achieve peak performance, they need an IT infrastructure that simply works. As an IT Specialist in Workplace Management, you are the central point of contact for our employees. You ensure a modern, stable working environment and combine technical know-how with a strong service orientation. You don't just manage tickets; you actively help shape the digital work environment of our colleagues.

Your Tasks: Mastering Technology, Living Service

• End-to-End Workplace Support: You are responsible for analyzing and resolving error messages in Windows and Ubuntu environments.
• Automation & Optimization: You use existing automations (e.g., software distribution) and actively participate in the further development and optimization of our deployment processes.
• Hardware & Lifecycle Management: From procurement and setup (notebooks, peripherals) to repairs (e.g., hardware upgrades), the lifecycle of our work devices is in your hands.
• Identity & Access Management: You manage user accounts in Google Workspace, maintain permissions (LDAP), and support security tools such as Bitwarden and Yubikeys.
• Onboarding & Events: You are the first point of contact for new joiners and provide technical support for our internal company events (All-Hands meetings).

Your profile

• Education: Successfully completed vocational training as an IT Specialist for System Integration (m/f/d) or a comparable qualification with relevant professional experience.
• Tech Stack:
  • Confident handling of Windows 11 and Ubuntu Linux on the desktop.
  • Experience in hardware troubleshooting and patch management.
  • Knowledge of tools such as ManageEngine, Snipe-IT, or Jira Service Management is a plus.
• Personality: You are very outgoing and enjoy helping people with technical challenges. "Service" is not a duty for you, but an attitude.
• Work Style: You work independently, in a structured manner, and keep a cool head even during peak loads.
• Languages: International exchange is the standard for us: You are fluent in either German or English and have a solid foundation in the other language to competently support our team.

Why us?

• The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
• Flexible and family-friendly working conditions in a stable environment
• Workation: we offer the opportunity to work 6 weeks within EU to extend f.e. your vacation
• With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
• A unique corporate culture where we emphasize equality, diversity and inclusion
• A wide range of education and training opportunities
• Fully remote work or high flexibility between mobile work and an office in one of the most beautiful, central district of Munich
• An attractive salary
• Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere