Parkster

IT-Supportberater (m/w/d)

Stellenbeschreibung:

Digital Solutions & Support Specialist (m/w/d)

Expert Services Department at Parkster GmbH invites you to join our winning team as a Digital Solutions & Support Specialist. You will be the key link between customers, sales, and development teams, leveraging your expertise to solve challenges and improve efficiency.

Responsibilities

  • Quality assurance & accuracy: ensure fees and system configurations are correct, maintaining high standards and a seamless user experience.
  • Customer orientation: support the sales team in pre‑sales discussions and answer technical questions about our products and APIs; assist colleagues in customer conversations on more complex topics.
  • System & solution expert: provide internal support to customer service, teammates, and existing clients, helping with complex questions and implementation within the internal system.
  • Collaboration & development: work with the development department to discuss solutions for problems and contribute to the further development of our systems and products; train new employees on system creation and correction.

Qualifications

  • Completed university degree or equivalent training (e.g., Media Informatics, Information Systems, Fachinformatiker).
  • Excellent German language skills and good English skills.
  • Experience in technical support or account management – ideally in the digital or public sector.
  • Proactive, cooperative attitude with a “Yes we can” mindset.
  • Analytical, data‑driven planning of work.
  • Structured and self‑responsible work style.
  • Creative problem‑solving ability, always looking for new ways.

Benefits

  • Spacious 850 m² office in Munich with a flat hierarchy and plenty of room for ideas.
  • Permanent, full‑time employment.
  • Opportunities for personal and professional development through an innovative, start‑up mindset and continuous learning culture.
  • Flat organisational structure with short decision paths and open communication.
  • Health‑management programme and commitment to employee well‑being.
  • Team breakfast on Monday, regular team events, fitness room, relaxation breaks, and a company bicycle after the probation period.

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    02 Mai 2026
  • Standort:

    München
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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