IT-Supporter (w/m/d)

Stellenbeschreibung:

As one of the leading industrial service providers, YNCORIS is the ideal partner for chemical companies. Whether technical services or infrastructure: we develop the right solution for every challenge.

With the energy of a young company that can draw on over a hundred years of industrial experience, we ensure efficient operations and the optimal environment for future-proof production. Our 1,175 qualified employees (including 75 trainees) help our customers to be successful in the market today and tomorrow.

IT Support Specialist (f/m/d)

Real prospects. Real YNCORIS.

Your tasks

As an IT Support Specialist (m/f/d), you will be responsible for providing reliable support to our users (m/f/d) and ensuring the stable operation of YNCORIS' IT systems.

2nd-level responsibility: Independent analysis, processing, and sustainable resolution of complex incidents and service requests – structured, reliable, and always SLA-compliant.
User orientation: Qualified support for all YNCORIS companies, both remotely and on-site if necessary.
IT operations: Active participation in day-to-day business and close coordination with colleagues from various IT departments.
Rollout & deployment: Provision of software, patches, and hardware, as well as support for rollouts according to defined standards.
Emergency hotline: Receiving and prioritizing incoming incidents, including initial assessment and immediate action within your own working hours. On-site support: Support at external locations when rapid response and immediate problem solving are required. Project work: Collaboration in IT projects, helping to shape modern IT services and further developing the technical infrastructure.

At YNCORIS, you don't just work somewhere: together with around 50 IT colleagues (m/f/d), you actively shape the digital infrastructure of our industrial location. As an IT supporter (m/f/d), you can expect responsibility, team spirit, and real creative freedom.

Your profile

Completed training as an IT systems electronics technician (m/f/d), IT specialist (m/f/d), or a comparable qualification
Several years of professional experience in the IT environment and in dealing with customers is desirable
Prior knowledge of the Microsoft business environment and Matrix42 is an advantage
German language skills at least at C1 level
Class B driver's license

Even if you do not meet all the requirements, it is still worth applying: we review every application for possible alternative positions and support suitable applicants with further training and education.

What we offer

Attractive remuneration: remuneration in accordance with the chemical industry tariff, including vacation pay and collective profit sharing
Work-life balance: 30+ days of vacation, Christmas Eve and New Year's Eve off, and a long-term account for individual life planning
A secure future: Pension plan with employer contribution, insurance benefits (e.g., disability and supplementary nursing care insurance), and a JobRad bike for sustainable mobility
Health & well-being: Membership in the Urban Sports Club, health services, as well as preventive care at work and personal counseling by the Fürstenberg Institute.
Career & continuing education: Continuing education on top – financed by us, as well as individual development opportunities and career paths.
Additional benefits: Performance bonuses, subsidy for the company restaurant, and much more.

Salary range: €50,000 - €60,000 depending on qualifications

YOUR APPLICATION:

We look forward to talking to you. You can submit your application in just three clicks via our application portal. YNCORIS complies with the General Equal Treatment Act (AGG). We reject discrimination. Applications received will be evaluated solely on the basis of professional qualifications. For reasons of readability, we do not differentiate between genders in our texts. All genders are always included.

NOTE / HINWEIS: