Junior Product Owner - Zelle Payments Gateway

Junior Product Owner (Fintech): Support the build and delivery of Form3's Zelle payments gateway by collaborating with engineering and product teams, acting as a product expert and managing backlog prioritization. With an accent on Zelle payment schemes and API/cloud-based product offerings. Focus on translating product vision into actionable requirements, stakeholder management, and data analysis to drive continuous improvement.

Location: Must be based in or legally authorized to work from the US (Connecticut, New York, New Jersey, North Carolina) or Canada (Ontario).

Company

Form3 is a fintech product company revolutionizing payments with cutting‑edge technology and innovative solutions.

What you will do

• Collaborate across the Zelle product line with Senior Business Analysts and Product Managers to support end‑to‑end delivery.
• Partner with US‑based engineering teams to initiate and support the Zelle gateway build, translating product vision into requirements.
• Become a Subject Matter Expert on Zelle products, guiding internal teams and external stakeholders.
• Analyze product changes and enhancements, shaping and documenting requirements for continuous improvement.
• Own tasks such as writing user stories, defining acceptance criteria, and creating functional and non‑functional specifications.
• Develop understanding of the US product line and platform architecture to inform prioritization.

Requirements

• Must have 2 years experience as a Business Analyst or Junior Product Owner.
• Previous experience with Zelle products and understanding of US payment schemes.
• Proven ability to write user stories, acceptance criteria, and specifications.
• Technical experience with API and cloud‑based products.
• Hands‑on data analysis and stakeholder communication skills.
• Ability to work autonomously and collaboratively in a fast‑paced environment.

Nice to have

• Knowledge of other US payment schemes like FedNow, RTP, ACH.
• Experience in external‑facing roles partnering with customers or clients.

Culture & Benefits

• Inclusive and diverse work environment with commitment to equal opportunity.
• Support for neurodiverse and physically disabled applicants with reasonable adjustments.
• Collaborative, fast‑paced, high‑growth fintech product team.

Hiring process

• Screening call with Talent Team.
• Interview with Senior Business Analyst and Senior Product Manager.
• Zoom interview with Heads of Product.
• Executive review with Chief Product Officer.