Junior Revenue Operations Analyst

Junior Revenue Operations Analyst

Job Description

This is a great, entry-level opportunity for an organized and detail-oriented graduate who wants to start their career in an international tech company.

Reporting Line & Authority

• Reporting Line: Reports directly to the MDF Manager/Global Partner Programs Operations Manager.
• Authority Level: This is an operational support role with no direct financial approval or budget allocation authority. The Coordinator performs preliminary compliance reviews and routes files to the MDF Manager or Finance for final sign-off.

What You’ll Do:

• Portal & Tool Administration: Function as the first‑line administrator for our online MDF portal. Troubleshoot basic user‑access issues for partners and liaise with portal vendors to log technical tickets and track their resolution.

• Fund Tracking & Data Entry: Maintain up‑to‑date tracking of partner budget requests, preliminary compliance logs, and claim histories. Ensure all transactional data is accurately recorded in our master dashboards.

• First‑Line Partner Support: Serve as the initial point of contact for partners navigating the MDF lifecycle, guiding them through established submission guidelines, timelines, and documentation requirements.

• Data Compilation for Reporting: Compile, clean, and organize raw fund usage data into structured formats to support the MDF Manager during quarterly review cycles and executive reporting.

• Finance & AP Coordination: Maintain daily operational communication with SUSE Finance and Accounts Payable teams to track the payment status of claims that have received final approval from management.

• Process Feedback: Identify recurring bottlenecks or confusion in the partner journey and elevate recommendations to the MDF Manager for program optimization.

• Partner Team Support: Assist colleagues as needed in their operational duties.

What You’ll Bring:

• Education & Experience: Bachelor’s degree in Business, Marketing, Finance, or a related field, alongside ideally an internship experience in a coordinator, operations, or administrative role.

• Technical skills: High proficiency with Google Workspace; especially Google Sheets (alternatively Microsoft Excel) for sorting, filtering, organizing data, and using foundational formulas.

• Comfortable learning, navigating, and performing data‑entry within online software tools, databases, or partner portals.

• Business Acumen : Basic foundational understanding of marketing concepts and corporate expense/reimbursement workflows.

Core Competencies:

• Exceptional organizational skills and meticulous attention to detail.

• Ability to balance multiple tasks efficiently in a fast‑paced environment.

• Strong, professional written and verbal communication style in English.

• Collaborative, team‑first attitude and a service‑oriented approach to supporting partners.

What We Offer:

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

We value a diverse and inclusive community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion or any other characteristic.