Key Account Manager (m | f | d)

Technical sales Hagener Feinstahl, Hagen

Full-time 40 h/week Permanent Mobile working possible Hagen Immediate start

Key Account Manager (m|f|d) in technical sales at Hagener Feinstahl GmbH in Hagen. Full-time (40 h/week), permanent, immediate start, mobile working possible.

Taking charge of key accounts

• Independently looking after and developing our key accounts in Germany and abroad
• Negotiating prices, framework agreements and project-based contracts through to signature
• Commercial and technical advice on materials, wire grades and manufacturing options
• Regular personal presence at your customers' sites in Germany and Europe

Market and new business

• Identifying and approaching potential customers in our target industries
• Building long-term business relationships from the first contact onwards
• Tracking market, competitor and price developments as a basis for decisions
• Representing us at national and international trade fairs — as an exhibitor and as a visitor
• First point of contact for our international sales agencies

Internal coordination

• You make sure that all your customers' requirements reach production completely and unambiguously
• You agree with the production management what is technically feasible, and only then commit to delivery dates
• You work closely with logistics, purchasing and quality assurance and see complaints through to a solution

Where this role can go

• You join a sales organisation that is systematically rebuilding the way it works its markets — with modern tools and real room to shape things.
• Building up key figures for new customer acquisition
• Reactivating customers we have not spoken to in a long time
• Developing sales controlling further
• Steering the field sales team and the sales agencies

Your profile

• A completed commercial or technical apprenticeship, ideally with further qualification, or a corresponding degree
• Several years of experience in the sale of technical products, ideally in a manufacturing company
• Experience in independently looking after key accounts and in price negotiations
• Technical understanding of customer requirements and application-specific solutions
• Confident handling of ERP systems and MS Office
• Business-fluent English; further languages are welcome
• Strong communication skills, reliability and a confident manner with decision-makers
• A structured, independent way of working
• Willingness to travel for customer visits and trade fairs
• Knowledge of stainless steel wire and how it is made is welcome — we will teach you our product

What we offer

• An owner-managed, values-based family business with flat hierarchies and short decision-making paths
• An appreciative, people-focused leadership culture geared towards long-term collaboration
• An economically very stable corporate group that keeps developing steadily and with a view to the future
• Mobile working is possible
• Direct collaboration with the head of sales
• Responsibility from day one — including your own price and contract negotiations
• Access to the group's broad product portfolio, from finest to heavy wire in stainless steel and special alloys
• Career development opportunities within the company and the corporate group
• Attractive, performance-based pay
• 30 days of holiday
• Holiday and Christmas bonus
• Employer contributions to the company pension scheme