Lead Account Solution Engineer – ENT Manufacturing

Responsibilities

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts
• Focus on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions
• Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions
• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas
• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
• Develop and deliver the story of the customer experience aided by Salesforce technologies

Qualifications

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required
• Minimum of 4 years of professional experience
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Salesforce Certifications
• Previous experience as a solution/sales engineer for a CRM company or similar technology