Lead Data Product Owner

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The Lead Data Product Owner supports the lifecycle of CenterWell Pharmacy (CWP) and CenterWell Specialty Pharmacy (CWSP) data products, ensuring data assets are trusted, governed, discoverable, and reusable across analytics, operational workflows, digital experiences (web/mobile), and emerging AI-enabled self-service.

This role translates CWP and CWSP business needs into high-quality user stories and a well-managed backlog , enabling engineering teams to deliver reliable, productized data—particularly as legacy pharmacy datasets are modernized and migrated to Databricks .

The role partners closely with the Lead Data Product Manager – CWP/CWSP , who owns product strategy and outcomes. The Lead Data Product Owner is primarily execution-focused , responsible for story definition, backlog management, delivery alignment, and ensuring existing governance and stewardship models are consistently applied and aligned with enterprise data policy within an Agile SAFe environment.

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The Lead Data Product Owner is accountable for ensuring CenterWell Pharmacy data—across mail-order, retail, and specialty fulfillment—reaches consumers as well-defined, governed, and reusable data products. As CWP/CWSP modernizes legacy pharmacy data to Databricks, this role makes sure those datasets are not just moved, but productized: documented, quality-managed, and ready to power analytics, operational workflows, and member-facing digital experiences.

This position requires an individual who can operate at the strategy level when needed, but is primarily detail-oriented and execution-focused —able to define requirements, manage backlogs, write SAFe features and user stories, align stakeholders, and drive delivery with engineering teams.

Key Responsibilities

1) Own the CWP & CWSP Data Product Backlog (New + Legacy)

• Partner with the Lead Data Product Manager – CWP/CWSP to translate pharmacy strategy into a prioritized, story-driven backlog .
• Maintain an inventory of CWP and CWSP data products (e.g., prescription/refill journey, fulfillment milestones, operational status, specialty patient journey, clinical interventions, member experience signals).
• Identify high-value legacy datasets—especially those critical to specialty pharmacy operations and member-facing digital experiences—that require clarification, remediation, or protection during modernization.
• Ensure backlog prioritization drives measurable outcomes such as improved self-service adoption, reduced time-to-insight, fewer data defects, and stronger downstream product enablement.

2) User Story Leadership (Primary Execution Responsibility)

• Write clear, testable user stories that reflect CWP and CWSP consumer needs (analytics, operational, reporting, digital web/mobile).
• Decompose complex cross‑entity requirements into incremental stories (e.g., curated fulfillment datasets, specialty‑specific views, governed extracts for digital experiences).
• Define acceptance criteria that reinforce:
  • Correct business semantics
  • Data quality expectationsDocumentation completeness
  • Readiness for consumption

3) Productize Data During Modernization / Migration to Databricks

• Ensure CWP and CWSP data modernization efforts result in managed data products , not unmanaged technical artifacts.
• Partner with engineering and architecture to ensure migrated datasets meet established standards for:
  • Business definitions and consistent semantics
  • Lineage and dependency visibility
  • Versioning and change management
  • Reconciliation and validation for cutover (especially fulfillment, clinical, and financial data)

4) Sustain and Operationalize Existing Data Governance & Stewardship

(Apply and reinforce existing models—do not create net‑new frameworks.)

• Apply and reinforce existing governance and stewardship models across CWP and CWSP data products.
• Ensure datasets consistently align with enterprise data policy , standards, and decision rights.
• Partner with data governance, stewardship, and domain leaders to:
  • Maintain clear ownership and accountability for CWP and CWSP datasets
  • Ensure required metadata, glossary alignment, and documentation remain current
  • Identify gaps where governance standards are not consistently applied and convert them into backlog items
• Support ongoing data quality management by:
  • Translating existing CDEs and quality rules into actionable delivery stories
  • Tracking recurring defects and ensuring fixes are prioritized and durable
• Ensure dataset lifecycle practices (retention, deprecation, evolution) are followed in alignment with corporate policy and any applicable specialty pharmacy regulatory requirements.

5) Enable Self‑Service Analytics & AI Readiness Through Consistency

• Improve usability and trust by ensuring CWP and CWSP data products consistently meet established standards for:
  • Definitions and naming conventions
  • Documentation, examples, and common query patterns
  • Secure access and entitlement patterns
• Ensure data products are reusable across teams and use cases—supporting future AI self‑service layers by strengthening consistency, labeling/semantics, and discoverability.

6) Support Downstream Product Experiences (Web/Mobile & Operational) via Data Contracts

• Partner with digital and operational product teams to expose data appropriately—e.g., reliable data products representing “where a refill is in its journey” or “specialty patient onboarding status” for web/mobile experiences.
• Define and maintain data contracts with consumers that clarify:
  • Availability and freshness expectations
  • Schema evolution and change notification
  • CWP vs. CWSP consumer responsibilities where datasets differ

7) Deliver Through SAFe Agile with Strong Backlog Discipline

• Operate within SAFe with a story‑first mindset :
  • Participate in PI Planning, refinement, and ART ceremonies
  • Ensure backlog readiness and dependency clarity
  • Write and manage Features and User Stories with clear acceptance criteria
• Coordinate across engineering, analytics, platform, security/compliance, and CWP/CWSP business stakeholders.
• Track delivery and product health metrics such as adoption, quality incidents, freshness SLAs, completeness, and consumer satisfaction.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree (or equivalent experience)
• 6–10+ years in data product ownership, analytics delivery, analytics product ownership, or related roles
• Strong ability to write high-quality user stories and acceptance criteria for data products
• Comfortable performing SQL‑based data exploration/validation (not expected to code pipelines, but able to query data to support requirements and problem‑solving)
• Experience working within established governance frameworks and aligning delivery to enterprise standards
• Strong stakeholder management: able to align domain SMEs, engineering, analytics, and leadership around shared definitions and priorities

Preferred Qualifications

• Experience with Databricks / lakehouse modernization (or similar platform migrations)
• Experience supporting pharmacy fulfillment, specialty pharmacy, or member‑facing digital products
• Familiarity with DAMA‑DMBOK2 concepts applied pragmatically (governance, metadata management, data quality management, stewardship)
• Healthcare, pharmacy, claims, or regulated data environment experience
• Demonstrated experience productizing data assets: improving governance, metadata, usability, quality, and adoption—not just moving data
• Proven ability to operationalize governance through delivery, not process creation
• Proven ability to work effectively in SAFe / Agile environments, including writing Features and User Stories and participating in PI planning and refinement
• Strong competency in data concepts: data modeling and semantics, metadata, lineage, quality, stewardship, and lifecycle management

Work at Home Requirements: to ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: while this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$115,200 – $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.