Lead Product Manager

Job Summary

This job contributes to product strategy alongside cross‑functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers.

Job Description

• Inputs to product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

• Education: Bachelor’s degree in Business, Finance, Computer Science, or a related field; MBA or advanced degree preferred.
• Experience: 6+ years of product management experience, with at least 3 years focused on Banking, payments preferred.
• Domain Expertise: In‑depth knowledge of Bank payments, its standards, payment ecosystems, APIs, and regulatory environments in the EU region.
• Technical Skills: Familiarity with APIs, integration, and cloud‑based services. Ability to understand technical concepts and work closely with engineering teams.
• Analytical Skills: Strong analytical and problem‑solving skills, with experience using data to inform product decisions.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex concepts to both technical and non‑technical audiences.
• Project Management: Proven track record of managing complex projects and product launches, with an ability to work under pressure and meet tight deadlines.
• Customer Focus: Passion for delivering great user experiences and an advocate for customer needs.
• Leadership: Ability to influence cross‑functional teams without formal authority, with a collaborative and team‑oriented approach.

Benefits

PayPal offers comprehensive, choice‑based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. A flexible, balanced work culture with a holistic approach to benefits and a balanced hybrid work model are also provided.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at