Legal Business Systems Analyst – Human Resources

Stellenbeschreibung:

• Serve as the primary administrator and subject matter expert for MGC's HR technology ecosystem, including UKG Pro HCM, Workforce Management (WFM), Recruiting, Onboarding, Benefits Administration, and People Analytics
• Own UKG-related systems, workflows, integrations, configuration, reporting, and vendor relationships
• Evaluate new UKG features and releases and recommend adoption based on business value and operational impact
• Configure, maintain, troubleshoot, and optimize system workflows, security roles, reporting structures, and integrations across UKG, Aderant, ProLaw, and related platforms
• Partner with Payroll, Benefits, HR leadership, and operational stakeholders to identify process improvement and system optimization opportunities
• Translate business needs into scalable technology solutions and streamlined workflows
• Conduct regular audits of systems, data, and processes to ensure data integrity, compliance, and operational effectiveness
• Lead HR technology initiatives and enhancement projects from planning through implementation, testing, training, and ongoing support
• Track work in the firm's project management systems, ensuring ownership, timelines, and project visibility
• Communicate project status, risks, blockers, and recommendations to leadership stakeholders
• Develop, automate, analyze, and distribute recurring metrics, dashboards, workforce analytics, and ad hoc reports
• Leverage reporting and analytics to support strategic and operational decision-making
• Manage vendor support cases through resolution and ensure complete documentation
• Collaborate with HR, Payroll, Finance, operational leaders, vendors, and technical teams to resolve complex system and data-related issues
• Develop and maintain documentation, process guides, and knowledge resources
• Mentor and provide guidance to team members supporting HR systems and technology initiatives
• Stay current on HR technology trends, platform enhancements, and industry best practices

Requirements

Bachelor's degree in Business, Information Technology, Human Resources, or a related discipline
7+ years of relevant experience supporting HR technology platforms
Direct experience administering UKG Pro or comparable UKG platforms
Law firm or professional services experience preferred
Excellent verbal and written communication skills
Strong analytical, organizational, and problem-solving abilities with exceptional attention to detail
Advanced reporting, business analytics, and Excel skills
Ability to troubleshoot complex systems, process, and data-related issues
Strong understanding of business process design, workflow automation, and systems integration
Ability to manage multiple priorities and adapt effectively in a dynamic environment
Demonstrated ability to handle confidential employee information with sound judgment and discretion
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Core Competencies

Demonstrates expertise in HR technology administration, particularly with UKG Pro HCM, and excels in optimizing workflows, reporting, and analytics to drive operational effectiveness. Proven ability to lead technology initiatives, manage vendor relationships, and ensure compliance while mentoring team members.