Systems & Business Analyst, Client Operations (Fully Remote)

• 40% discovery, requirements, and business immersion.
• 40% light system work and ownership (Salesforce config, triage, roadmap for non-Salesforce tools).
• 20% coordination, communication, and roadmap management.

What you own:

• Business immersion and problem intake.
• Requirements authorship and light Salesforce configuration.
• Solutioning with your AI Ops partner and non-Salesforce systems roadmap.

What great looks like:

• You define scope, requirements, and definition of done for every build.
• You find problems before they are filed and ship with your AI Ops partner.
• You know workflows and tools well enough to push back and guide paths forward.

What you'll have:

• High agency and 6+ years in a business analyst, ops, or systems role.
• High Salesforce fluency and evidence of building beyond CRM.
• Strong discovery instincts, project management, and clear communication.

Wrapbook

Wrapbook is an AI platform for production finance, helping finance teams manage payroll, spend, and accounting for feature films, TV, and commercials. With over 350 employees and backing from top VCs, the company fosters a culture of high agency and innovation.