Lifecycle Marketing Expert - CRM

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Marketing Expert - Lifecycle (AI Agent Environments) Type: Contract Compensation: $60-$100/hour Location: Remote

Responsibilities

• Design task briefs based on actual lifecycle or CRM marketing work. Define the task's true test, including planted issues and strong practitioner decisions.
• Specify necessary documents, dashboards, personas, and tool states for realistic task versions.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review AI agent attempts and evaluate them against your standards.
• Diagnose issues from messy or conflicting data, prioritize, make tradeoffs, plan, execute, QA, reconcile, triage, elevate, research, evaluate, report, and orchestrate multi-step work across several tools.

Qualifications

• Hands-on practitioner experience in lifecycle, CRM , or retention marketing.
• Comfortable with an ESP , a CRM like Salesforce , and product analytics like Amplitude .
• Clear written reasoning to explain decision-making.

• Experience building AI training environments , RL environments , or simulated case studies.
• Rubric Academy or Rubric Bootcamp certification.

Screening

• Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.