Loss Prevention & Security Manager

Responsibilities

• Develop and update a comprehensive safety management system in accordance with local laws, regulations, and company policies; promote the implementation of safety procedures in operations and ensure control measures are enforced.
• Formulate emergency response plans and measures for various operational incidents, establish emergency response teams and safety committees, and ensure safe business operations.
• Build and improve the loss‑prevention management system based on business development needs; use data management, investigations and audits, process improvements, and security‑company management to prevent company asset losses.
• Investigate all types of abnormal incidents, produce investigation reports, define corrective actions for identified risks and vulnerabilities, and verify the results of these corrective measures.
• Perform regular maintenance and servicing of all on‑site safety equipment and surveillance systems.
• Collect and organize national/state laws and regulations on safety and loss prevention, and carry out corresponding work in compliance with these statutory requirements.
• Maintain regular contact with fire departments and police agencies, keep close cooperative relationships, and possess the ability to handle emergency incidents.
• Assess operational risks, devise effective response strategies, protect company personnel and tangible and intangible assets, and provide comprehensive support for sustainable business development.
• Be responsible for the safety management of the self‑operated transport fleet and drivers; establish and implement a management system for the self‑operated transport fleet to reduce the incidence of transport accidents.
• Manage last‑mile delivery safety to decrease accident rates and merchandise loss during final delivery.

Requirements

• Veterans given priority. Fluent in English, with strong written and verbal communication skills in Chinese or English; possess keen judgment and decisive decision‑making ability.
• Background in safety management, loss prevention, risk management, inspection, or related fields.
• Minimum five years of work experience in chain retail or e‑commerce industries, including at least three years of team‑management experience.
• Must be honest and upright, enthusiastic about work, able to work under high pressure; familiar with local basic laws, regulations, and criminal‑law knowledge; understand online business process operations; possess investigation and interview skills; capable of communicating and coordinating with government agencies to handle emergency incidents.