Manager, Mobility Marketplace

• Own the health and strategic direction of the Malaysia Mobility Marketplace
• Define and drive the country strategy for driver‑partner supply health, productivity, quality, and retention
• Own consumer pricing frameworks to grow the business sustainably and profitably
• Lead country‑level strategic projects focused on service quality and platform reliability
• Represent the Malaysia mobility marketplace team in both local and regional discussions
• Develop and mentor the rest of the Malaysia mobility marketplace team
• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia
• Design and iterate on driver‑partner engagement models and incentive structures
• Lead initiatives to improve platform reliability and ride experience
• Collaborate with Product and Data Science teams on mobility‑related features and algorithms
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations

Requirements

• At least 5 years of relevant experience in strategy, consulting, product management, or data analytics at a tech company or similar environment
• Experience managing a small team, with a genuine interest in people development
• Comfortable working with large datasets with hands‑on experience with SQL
• Experience using AI productivity tools (e.g., Cursor) to speed up analysis and solution development
• Experience driving P&L impact through strategic projects — whether through revenue growth, cost savings, or efficiency gains
• Experience designing or working with pricing frameworks or incentive structures in a marketplace or ride‑hailing context
• Comfortable managing multiple stakeholders with different priorities, and able to navigate ambiguity well
• Experience presenting to senior leadership and translating data into decisions