Medicare Marketing Compliance Specialist

Stellenbeschreibung:

Receive and log all marketing and communication materials from downline agencies, verifying completeness and tagging the associated agency and lead vendor
Independently review telephonic marketing materials and standalone sales scripts against CMS Medicare Communications and Marketing Guidelines and internal standards
Make final approve/reject determinations and elevate novel or high-risk interpretive questions
Prepare and submit approved materials and scripts to 6–7 health plan carriers and track submission status
Maintain the central marketing repository and accurately link agencies, vendors, materials, and approvals
Request, track, and log carrier-assigned SMIDs for approved materials for audit purposes
Own the approved lead vendor list and lead annual vendor audits for CMS compliance
Produce program KPIs and metrics for leadership and carrier partners, including submission volumes, turnaround times, and approval rates
Participate in cross-functional meetings with Sales, Platform, and other teams
Assist with special audits, escalations, and AEP-driven work as needed
Report to the Compliance & QA Supervisor

Requirements

Strong understanding of, or a keen willingness to master, CMS regulations, particularly the Medicare Communications and Marketing Guidelines (MCMG)
Exceptional attention to detail with excellent organizational and time-management skills
Ability to manage a high volume of detailed tasks and deadlines in a fast-paced environment
Strong verbal and written communication skills, with the ability to convey compliance feedback clearly and professionally
Proficiency with Google Workspace and the ability to quickly learn and master new workflow management tools (e.g., Airtable)
A proactive and analytical mindset with the ability to identify issues, find solutions, and contribute to process improvements
U.S. work authorization/employment eligibility verified through E-Verify
All work must be conducted from an approved location within the U.S.

Core Competencies

Demonstrates a strong understanding of CMS regulations, particularly the Medicare Communications and Marketing Guidelines, while effectively managing detailed tasks and deadlines in a fast-paced environment. Proficient in utilizing Google Workspace and workflow management tools to enhance compliance and operational efficiency.