Mission Operations Engineer

Stellenbeschreibung:

Mission Operations Engineer

Locations: New York, NY • Washington, D.C. • Los Angeles, CA • Austin, TX

Mission Operations • In office • Full-time

About Nominal

Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next‑generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast‑moving team that owns problems end‑to‑end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top‑tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next‑generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

About the role

As a Mission Operations Engineer, you’ll bridge Nominal’s software with real‑world applications, becoming an indispensable advisor to our customers. You’ll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal’s technology to new frontiers.

Responsibilities

Deploy & Integrate : Take Nominal’s tech to operation on the ground, tailoring solutions to fit our clients’ high‑stakes environments perfectly.
Build Relationships & Business : Grow Nominal’s presence and impact, establishing deep, productive partnerships. Act as an account manager and product expert.
Train & Support : Ensure users understand our products and can use them to their full potential.
Enhance & Evolve : Convert user experiences into actionable insights for continuous product improvement.
Solve & Streamline : Resolve issues swiftly and keep our technology ahead of the curve.
Be the Bridge : Act as the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

Qualifications

Proven Engineering Expertise : 4+ years of professional experience in hardware engineering, with firsthand experience in environments such as propulsion test stands, satellite mission operations, or flight testing.
Technical Sharpshooter : Strong intuition for the math and physics our customers encounter daily, with the curiosity to tackle complex problems.
Communicator & Influencer : Articulate complex ideas with ease and confidence, steering conversations and projects with clarity.
Dynamic Leader & Team Player : Humble, eager to learn, and empathetic leader who lifts those around you and solves problems.
Project Maestro : Track record of turning technical concepts into reality, managing the full cycle from planning to deployment.
Ready to Roll : Willingness to travel up to 50% of the time, wherever the action is.
Eligible to obtain and maintain a U.S. TS clearance.

Skills

Customer‑facing skills : Experience as a consultant, customer success leader, or technical program manager.
In‑Field Hardware Mastery : Proficiency with DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, MATLAB/Simulink, and WinPlot.
Data Engineering Proficiency : Expertise in SQL, Python, Pandas, Influx, Grafana, with familiarity of Spark, Arrow, Kafka, Beam, and Flink.

Benefits

100% coverage of medical, dental, and vision insurance
Unlimited PTO and sick leave
Free lunch, snacks, and coffee
Professional Development Stipend
Annual company retreat

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (Green Card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.