Operational Support Specialist

Reporting to: Senior Operational Support Specialist (SOSS)

Employment Type: Full-Time

Join Austability GmbH and Make an Impact

Austability GmbH is seeking a proactive and detail-oriented Operational Support Specialist to join our growing team in Hockenheim, Germany. This is an exciting opportunity for a highly organised professional who enjoys solving problems, improving processes, and supporting operational excellence across a dynamic international business.

Working closely with the Senior Operational Support Specialist, you will play a key role in supporting our German operations and wider EUCOM portfolio, ensuring business activities run efficiently and effectively. If you thrive in a fast-paced environment and enjoy collaborating across teams, we would love to hear from you.

What You'll Be Doing

• Support the delivery and ongoing management of Austability GmbH's German operations and wider EUCOM portfolio.
• Coordinate and oversee day-to-day operational activities to ensure high standards of service delivery.
• Investigate and resolve operational issues, identifying root causes and implementing effective solutions.
• Manage and escalated complex operational challenges, ensuring timely resolution of outstanding actions.
• Develop preventative measures and document issue resolution procedures to support continuous improvement.
• Identify opportunities to enhance operational efficiency and reduce costs through process improvements.
• Monitor systems and workflows, troubleshooting issues and maintaining smooth business operations.
• Assist with project coordination, communications, and documentation, ensuring stakeholders are kept informed of progress.
• Maintain accurate records and data within Microsoft 365 and other business platforms.
• Support project delivery activities and contribute to successful completion of business initiatives.
• Undertake additional duties as required to support business objectives.

What We're Looking For

• Proven experience in an operational support, business support, project support, or similar role.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office 365 applications.
• Ability to manage multiple priorities and work independently.
• Strong organisational skills and attention to detail.
• A collaborative team player with a proactive approach to work.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related discipline.
• Experience supporting projects, operations, or business improvement initiatives is highly desirable.

Why Join Austability GmbH?

• Be part of a professional and supportive international team.
• Gain exposure to a diverse range of operational and project activities.
• Contribute directly to process improvements and business success.
• Work in a collaborative environment where your ideas and expertise are valued.
• Opportunities for professional development and career growth.