Operations Coordinator Customs Brokerage

Stellenbeschreibung:

Operations Coordinator Customs Brokerage (m/f/d) for our Frankfurt office

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Your Tasks

Ensure that Customs follows pre‑agreed processes between customer, operations and Customs
Ensure that Customs entries comply with all laws and AEO requirements
Resolving Customs related issues in general
Develop relationship with local Customs
Attend Customs related meetings and keep local organization properly informed
Lead improvement and process optimization initiatives
Perform data integrity checks and ensure compliance with standards
Support local onboarding of new business or new agreed processes
Create, maintain and validate client work instructions and SOP documents
Ensure all KPI’s meet customer requirements
Ensure all team meets customer and BDP internal deadlines
Periodically review and improve process flow and document process flow
Ensure billing is accurate and timely
Monitor that all required data is updated on internal or client systems (as per procedures)
Produce reports as required by clients and/or internal team

Your Profile

Completed apprenticeship in the field of customs or equivalent and additional qualifications in supply chain management will be helpful
Experience of minimum 3–5 years in customs
Knowledge and experience of freight forwarding operations
Working knowledge of the operations procedure in the country
Knowledge in the system "CM ZABIS - BluJay/e2Open" advantageous
Ability to adapt quickly to changing policies and procedures
Language: German and English, both fluent

There are many good reasons to join us

An open working atmosphere in an international team, lots of creative freedom, flexible working hours, attractive and performance‑related remuneration, social benefits: e.g. Job Ticket, kindergarten allowance.