Organizational Development – Operations Coordinator

Responsibilities

• Monitor organizational trends, communication patterns, and team dynamics.
• Identify recurring issues, bottlenecks, or areas of concern before they escalated.
• Surface actionable insights and recommendations to leadership.
• Support initiatives that improve trust, communication, and organizational effectiveness.
• Manage leadership meeting cadences, agendas, notes, and action-item follow-up.
• Help ensure team meetings and one-on-ones occur consistently.
• Track key commitments and support accountability across departments.
• Support employee onboarding, integration, and development initiatives.
• Maintain employee development records and growth pathways.
• Coordinate recognition programs and employee engagement efforts.
• Help ensure team members feel supported, connected, and informed.
• Maintain organizational dashboards, boards, and tracking systems.
• Help build and improve internal processes and communication systems.
• Document workflows, procedures, and organizational best practices.
• Prepare organizational summaries and leadership updates.
• Track team engagement, development initiatives, and operational trends.
• Support leadership with special projects and organizational planning efforts.

Qualifications

• Background in Organizational Development, Organizational Psychology, Human Resources, Operations, Anthropology, Sociology, Education, Leadership Development, or a related field.
• Strong systems thinking and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to balance people-centered thinking with operational execution.
• Strong organizational and project management skills.
• Comfortable working with ambiguity and evolving responsibilities.
• High emotional intelligence and professional maturity.
• Ability to work independently while managing multiple priorities.

Core Competencies

Demonstrates expertise in Organizational Development and Human Resources, with a focus on improving communication, team dynamics, and employee engagement. Proficient in project management and systems thinking to support organizational effectiveness and accountability.