Player Support Specialist for Supercell Games Account with English

Description TELUS Digital Bulgaria is looking for passionate player support specialists for Supercell Account .
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Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach
- get the job you will enjoy! A typical day: Be every player`s trusty advisor Respond to gamers' queries by email and chat Identify and assess customers' needs to achieve satisfaction Sounds good, right? If you have: Fluency in English Having previous gaming experience will be considered as an advantage Player empathy and understanding a player`s perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team`s success We Offer: Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50 benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses We care about our employees' well-being, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW ! About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members.
The company provides a broad portfolio of services
- designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more.
The company's primary focus is strict adherence to all our clients' procedures and practices.
We are an independent outsourcing services provider and do not function as a local representation of our partners.
IDJob LI-DNI About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands.
Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty.
Enabled by our global reach
- spanning 78,000 experts in 33 countries
- and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety.
At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. xsxvtuf
All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.