PLM/MES Application Manager

Stellenbeschreibung:

HARTING stands for strong connections - across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you’ll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here’s to your unique future with us: Yours!

Job Purpose

The PLM/MES Application Manager is responsible for the operational stability, availability, and continuous improvement of the Advaris MES/PLM application at HARTING. This role oversees deployment pipelines, incident resolution, monitoring, and vendor coordination, ensuring the application meets business and IT security requirements across all environments. This position serves as the primary technical point of contact for the application, bridging operational execution with end-user support and vendor management, while ensuring full compliance with HARTING IT standards and governance frameworks.

Job Responsibilities

Manage the operational stability and availability of the Advaris MES/PLM application
Coordinate and execute vendor-supplied updates and releases across different environments
Design and maintain automated deployment pipelines (e.g., Azure DevOps, Ansible)
Set up and maintain monitoring and alerting to proactively detect performance or availability issues
Coordinate backup, restore, and recovery procedures, including restore tests
Investigate and resolve application incidents, performing root cause analysis to prevent recurrence
Act as 1st and 2nd level support for application users and connected IT teams within the ITSM framework
Manage user access, roles, and security configurations within the application
Maintain technical documentation including runbooks and operational procedures
Serve as the technical point of contact with the application vendor
Ensure compliance with HARTING IT security baseline, including GPOs, standard agents, patching, and secure remote access

Required Qualifications

Bachelor's degree in Computer Science or related field, with at least 3 years of working experience
Experience maintaining enterprise applications within an ITSM/ITIL framework (incident, change, and problem management)
Solid understanding of modern deployment and automation tools (Azure DevOps, Ansible, Docker, Git)
Experience managing Windows and/or Linux servers in corporate network environments
Familiarity with monitoring and logging tools
Basic scripting/programming skills (Bash, PowerShell, Python)
Ability to communicate technical issues clearly to non-technical stakeholders

Preferred Certifications

Experience working with relational databases (e.g., MSSQL, PostgreSQL)
ITIL Foundation certification or equivalent experience
Familiarity with MES or PLM platforms in industrial environments

Competencies

Technical Expertise - Solid knowledge of enterprise application management and IT operations
Problem-Solving - Ability to diagnose and resolve application incidents efficiently and prevent recurrence
Ownership & Accountability - Takes responsibility for application availability, security, and compliance
Collaboration - Works effectively with IT teams, vendors, and business stakeholders
Communication - Translates technical topics clearly for non-technical audiences
Adaptability - Comfortable navigating both operational tasks and continuous improvement initiatives

Why Join Us?

Work within a global industrial technology company with a strong digital transformation agenda
Hybrid work model with locations in Mexico City and Sibiu
International exposure and collaboration across HARTING's global IT teams
Clear growth path within application and platform management roles
Competitive salary and HARTING employee benefits