Principal Technical Writer (Fully Remote)

• You will lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
• You will produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
• You will drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.

Qualifications:

• You have proven experience in DITA XML authoring and documentation strategy across multiple product lines.
• You have strong understanding of search technologies and AI tools for content work.
• You are recognized as a trusted editorial partner who brings clarity to complex technical topics.
• You will enjoy flexible Paid Time Off policies including Quarterly Self-Care Days and Volunteer Days.
• You will receive comprehensive health coverage for you and your dependents.
• You will get home office setup support and remote work stipend.

LastPass

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.