Product Enablement Specialist

Responsibilities

• Coordinate and drive the delivery of internal enablement for our Quarterly Product releases.
• Work with our Product & Product Marketing team to ensure we translate the impact of our product enhancements into usable talk tracks for our selling teams.
• Empower teams in their interactions with clients, making them more consistent and effective at every stage.
• Partner with our CS Ops Program Manager, VP Success, and VP of Services to build skill development tracks and coordinate quarterly enablement calendar for all post‑sales roles.
• Build and manage certification programs for Post Sales new hires.
• Drive effective internal communication to make sure stakeholders know where to find the content when they need it in real‑time.
• Play an instrumental role in our content management strategy and administration of current and future tooling.

Requirements

• A minimum of 3 years of experience in a technical enablement role or technically centered role (Sales Engineer, Solution Consultant, CSM, Proserv, Product Management, etc) that is accustomed to ongoing development and training programs
• Proven track record of being a “doer” and enjoys getting things done
• Care deeply about seeing others grow and succeed
• Ability to thrive in the unknown and show a capacity to balance multiple priorities at once
• Analytical and data‑driven - can define critical metrics and measure progress/success for your initiatives
• Passionate about modern approaches to learning. Experience with virtual training, micro learning, personalized learning journeys, learning reinforcement are a major plus.
• Technology enthusiast who enjoys working with systems, learning about APIs, configuring platforms, etc.

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

• technical enablement
• training programs
• certification programs
• data‑driven analysis
• metrics definition
• virtual training
• micro learning
• personalized learning journeys
• learning reinforcement
• API configuration

Soft Skills

• project management
• communication
• team empowerment
• analytical thinking
• multi-priority balancing
• growth mindset
• collaboration
• adaptability
• problem-solving
• initiative