Program Manager – Technology & Strategic Initiatives

Responsibilities

• Develop, organize, and lead a portfolio of strategic business and technology programs, ranging from early-stage concepts to enterprise-wide implementations, ensuring alignment with organizational goals and product roadmaps.
• Partner with leadership to translate business goals into program priorities, roadmaps, and measurable outcomes.
• Provide strategic insight into which initiatives matter most, what’s blocking progress, and where and when to shift effort and/or accountability.
• Assess our current initiatives and create a coherent view of what exists and assign priority.
• Build lightweight program frameworks and operating processes that help align teams, establish clear communication, and deliver consistently.
• Introduce metrics, tools, and reporting that improve transparency without creating unnecessary “red-tape”.
• Act as the “glue” between teams, ensuring decisions, dependencies, and risks are surfaced and managed proactively.
• Facilitate clearly to help teams understand who owns what, what’s happening when, and how their work fits into big picture goals.
• Drive alignment across teams with different priorities, working styles, and levels of process maturity.
• Coordinate across teams to ensure that efforts are not competing or duplicated.
• Identify and proactively manage technical, operational, and organizational risks that may impact delivery.
• Ensure requirements, milestones, and success metrics are clearly defined and communicated across stakeholders.
• Help the organization shift from reactive, one-off execution toward disciplined, repeatable management practices.
• Support leaders by providing insights and structure that enable better, more informed decision‑making.
• Partner with Product, Engineering, Data, and Operations teams to plan and deliver technology initiatives that support business objectives.
• Establish and manage program roadmaps across multiple software projects, ensuring alignment of priorities, resources, dependencies, and timelines.
• Drive cross‑functional coordination throughout the Software Development Lifecycle (SDLC), from requirements definition through deployment and post‑launch measurement.
• Facilitate Agile delivery practices, including sprint planning, backlog prioritization, release planning, and risk management.
• Monitor program health through key delivery metrics, ensuring visibility into scope, schedule, quality, and business outcomes.

Requirements

• 5‑10+ years of experience in program management or strategic operations.
• Demonstrable record of bringing clarity and structure to ambiguous, fast-moving environments.
• Strong strategic thinking skills paired with the ability to operationalize ideas into actionable plans.
• Excellent communication, relationship‑building, and stakeholder management abilities.
• Proficiency with program management and collaboration tools (Asana, Jira, Smartsheet, Notion, etc.)
• Experience leading cross‑functional technology, software, or digital transformation programs.
• Working knowledge of Agile methodologies, Scrum, Kanban, and software development processes.
• Experience managing complex dependencies across product, engineering, and business teams.
• Ability to translate business requirements into actionable program plans and delivery milestones.
• Experience using Jira, Azure DevOps, Monday.com, or similar project and portfolio management platforms.